Arizona - HHS Section 504
Arizona nursing homes: website accessibility requirements
Arizona's nursing homes and skilled-nursing facilities must bring their websites and digital documents to the WCAG 2.1 Level AA standard under HHS Section 504. Here is the deadline that applies to you, what the standard requires, and the issues most likely to affect nursing home sites.
Your deadline
HHS Section 504 web rule · WCAG 2.1 AA
- May 11, 2027
- 15 or more employees
- May 10, 2028
- Fewer than 15 employees
Which date applies depends on your employee count. Providers with 15 or more employees fall under the earlier date.
These dates are set by the U.S. Department of Health and Human Services' Section 504 web accessibility rule. This is general information, not legal advice.
What WCAG 2.1 AA requires
WCAG 2.1 Level AA is the technical standard both federal rules point to. In practice it means your website, mobile app, and the documents you publish must be perceivable, operable, understandable, and robust: usable with a keyboard alone, readable by a screen reader, legible at high zoom and adequate contrast, and free of barriers in forms and media.
For nursing homes, the surfaces that matter most are usually admission and tour-request forms, service and pricing information, family-portal logins, and location and contact pages.
Common issues on nursing homes websites
These are the barriers that most often turn up on nursing home sites. Use them as a starting checklist.
Admission and inquiry forms
Tour-request and admission forms without labels cannot be completed by everyone who needs them.
PDF documents
Admission packets, policies, and resource guides posted as untagged PDFs are a common barrier.
Family-portal access
Login and communication portals that fail keyboard or screen-reader navigation block families.
Missing image alt text
Facility photos and amenity graphics without text alternatives exclude screen-reader users.
Video without captions
Facility-tour and welcome videos need synchronized captions.
Know exactly where you stand
We'll check your nursing home website against WCAG 2.1 AA and send a plain-language findings report. No overlay widget, no obligation.