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Government & Education

Website accessibility for county governments

Counties deliver health, benefits, and records services online. ADA Title II requires those digital services to meet WCAG 2.1 AA on a population-tiered timeline.

The rule and the deadline

DOJ ADA Title II web rule · WCAG 2.1 AA

April 26, 2027
Population 50,000 or more
April 26, 2028
Under 50,000 & special districts

These dates are set by the U.S. Department of Justice's ADA Title II web accessibility rule. Higher-education institutions follow the tier for the population of the state or locality they serve. This is general information, not legal advice.

The pages that matter most

Accessibility isn't abstract — it's whether someone can complete the tasks they came to do. For county governments, we pay particular attention to the high-consequence pages:

  • Benefits and assistance applications
  • Property and records lookups
  • Health-department services
  • Board agendas and public documents

How we assess it

We assess a representative sample of your pages against WCAG 2.1 AA — automated testing plus structured human review — and send you a free, evidence-backed findings report. Automated testing detects roughly 57% of issues by volume; a reviewer checks the rest.

We don't use accessibility overlays, and we don't sell you a badge to make the problem look solved. You get a real report of what to fix. See the full methodology.

The first step is a findings report

Apply and a reviewer will send a free findings report — the specific issues on your pages, and what it would take to fix them.